SMS Terms & Conditions

1. Agreement to Receive SMS Messages

By providing your mobile phone number and opting in to receive text messages from AdZoora, you agree to receive recurring automated text messages from AdZoora at the mobile number you provided. These messages may include:

• Account notifications and alerts
• Customer service communications
• Appointment reminders and status updates
• Order confirmations and delivery updates
• Promotional offers and marketing messages (if you opt in to marketing)

Consent is not required as a condition of purchasing any goods or services.

2. Message Frequency

Message frequency varies based on your interactions with AdZoora:

• Transactional Messages: Sent as needed based on your account activity (typically 1-4 messages per month)
• Customer Service: Sent in response to your inquiries
• Marketing Messages: If opted in, up to 4 messages per month

3. Message and Data Rates

AdZoora does not charge for the SMS service, but your carrier's standard messaging rates will apply.

4. How to Opt Out (STOP)

You can cancel the SMS service at any time. Simply text STOP to any message you receive from AdZoora. Upon receiving your STOP request, we will send you a final confirmation message, and you will no longer receive SMS messages from us.

You can also opt out by:

• Emailing us at support@adzoora.app
• Updating your communication preferences in your account settings
• Contacting our customer support team

Note: If you opt out of marketing messages but want to continue receiving transactional messages, please contact support to update your preferences.

5. How to Get Help (HELP)

If you need assistance or have questions about our SMS program, text HELP to any message you receive, and we will respond with support information.

You can also get help by:

• Emailing support@adzoora.app
• Visiting our SMS FAQ page

6. Supported Carriers

Our SMS service is compatible with major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. If you have trouble receiving messages, please contact your carrier to ensure SMS services are enabled on your account.

7. Privacy and Data Protection

Your phone number is only used to send you messages from AdZoora and is shared only with our SMS service provider for the purpose of message delivery. For complete details on how we handle your information, please review our Privacy Policy.

8. Consent Records

For compliance purposes, we maintain records of SMS consent, including:

• The phone number that opted in
• The date and time of consent
• The method of consent (web form, keyword, etc.)
• The consent language shown at the time of opt-in
• Any opt-out requests and their timestamps

9. Service Availability

While we strive to deliver all messages promptly, SMS delivery is subject to carrier network availability and may be affected by:

• Network congestion or outages
• Carrier filtering
• Device issues or settings
• International roaming limitations

We are not responsible for delayed or undelivered messages due to carrier issues beyond our control.

10. Changes to Terms

We may update these SMS Terms from time to time. If we make material changes, we will notify you by posting the updated terms and updating the "Last Updated" date. Your continued receipt of SMS messages after changes constitutes acceptance of the updated terms.

11. Contact Information

For questions about these SMS Terms or our messaging program:

• Email: support@adzoora.app
• Text: Reply HELP to any message
• Web: adzoora.app/sms-optin

12. Sample Messages

Here are examples of the types of messages you may receive:

Opt-In Confirmation

Customer Service

Account Update

Help Response